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Shipping and Return Policy


We offer free shipping on all domestic orders over $40 dollars and free shipping on all international orders over $100. Canadian orders are charged a flat rate of $15.99.
Orders are processed and shipped within 24-48 hours, but often sooner. Please note we do not ship on weekends or holidays. Shipping times may vary, but we work our hardest to get you your order as quickly as possible.  

All items are issued tracking numbers and shipped USPS Priority mail, which usually takes 2-4 days to arrive. USPS Express Mail shipping is also available and generally takes one day to arrive after the order has shipped. For any questions you may have regarding shipping contact us at



At HelloSnuggles, we stand behind the quality of our products and want you to be happy with your purchase. If you are dissatisfied with a purchase from, you may return it for a full refund or exchange within 30 days of receipt of purchase. All returns must be unused, unwashed, in the original packaging, from a smoke-free environment, and have all applicable tags still attached.

Contact for details. Please have your Order ID# ready.

If you purchased your HelloSnuggles product from one of our retail distributors, other website, or third party, please contact the company you purchased from directly to process a return or exchange.

Please note, if your purchase was made with a credit or debit card, including a gift purchase, any refund will be credited back to that account.

If you have any questions regarding our return policy, or whether your purchase may be returned, please email us at Please allow 48 hours for a response.